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My name is Denis O’Donovan, President of ProfitComm located in Timonium, MD. With over 300 vendors in our portfolio, we are vendor management experts for voice over IP, contact center, internet, private networks, and expense management services.


Using our unique RFP Alternative process, ProfitComm helps match the right technology services and vendors based on the Inner Circle member’s unique needs. Our process entails using software and engineering resources to help guide the Inner Circle member through selecting, deploying, and managing those technology solutions.


Utilizing ProfitComm will save Inner Circle members money, time, and headaches if they managed the process themselves. Our industry knowledge and our process drive down the cost of services for customers because we are the bid process, we don’t guess. Because we deal with the vendors daily and know the process well, Inner Circle members will spend less time dealing with it and more time focusing on their business. Time is money. Selecting the wrong vendors can severely impact Inner Circle member store’s ability to reach their clients, process payments, order inventory to sell and much more. ProfitComm’s RFP Alternative fee is typically 5-10% of the annual spend on technology service but Inner Circle members get this service at no additional charge. Instead of having to manage everything themselves, our customers love that they have certified vendor management experts as an extension of their business.


Why ProfitComm in 90 Seconds


ProfitComm’s RFP Alternative video

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IGA’s Inner Circle helps independent retailers reduce expenses
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IGA’s Inner Circle reduces expenses for IGA retailers by finding the best vendors across a variety of non-merchandise goods and services, including grocery equipment, office supplies, background checks, insurance, phone and internet systems, technology devices, and more. We negotiate with these pre-vetted vendors on behalf of all our retail members. As an IGA member, you get access to pre-negotiated deals and discounts at no cost.

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You retain the relationship with the vendor with regards to all operational issues and we continue to help you with quality and service issues. Using the Inner Circle saves you time and money, so you can focus on your core business.

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