Webinars

Insights for Independent Retailers

    We have a variety of webinars covering topics like sustainability, inflation, and cybersecurity with expert insights. IGA is constantly working to host more of these virtual events, so check this page for the most timely discussions!

    Upcoming Webinars

    No upcoming webinars at this time. Please see our previously aired webinars below.

    Past Webinar Recaps

    Know Your Shoppers. Grow Your Store.

    Know Your Shoppers. Grow Your Store. Introducing the IGA Voice of the Consumer Program

    Your customers are already scoring your store — find out what they're saying and how to use it for the Fall Assessment component, Voice of the Consumer. Please note: Voice of the Consumer participation is required to be considered for Five Star Recognition. This session explains why and how you can participate.

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    NY Grocer Webinar

    NY Grocers: Meet New York's Refrigerant Requirements While Cutting Costs

    New York retailers can access up to 75% grant funding through NYSERDA FlexTech for energy and operational assessments that reduce costs, improve refrigeration performance, and ensure compliance. Join IGA and Grocery PoP! to learn how to transform funding into measurable profitability improvements.

    Watch the webinar ▶️

    Timeforge - AppCard AI Webinar

    How AI Is Helping Independent Grocers Compete and Win

    If AI is not replacing humans, but instead allowing us to be more efficient, how should independent grocers use AI to enhance operations, improve customer and employee experiences, and compete with larger chains? We break that down in this webinar.

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    How Independent Grocers Are Finding Gold in Data 1200

    How Independent Grocers Are Finding Gold In Data

    Discover how independent grocers can leverage data to boost sales and customer loyalty with insights from IGA's AppCard webinar. Unlock your store's potential today.

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    How 1,400 Independent Grocers Are Driving Topline Revenue Growth with RSA America

    Independent grocers are driving real topline growth with smarter loyalty and digital commerce. Learn how 1,400+ independents are boosting trips, basket size, and sales—without complexity or heavy investment.

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    Engaging the Modern Shopper Webinar

    Engaging the Modern Shopper: Driving Sales Growth with Personalized Digital Advertising

    Learn how independent grocers can use personalized, data-driven digital advertising to turn local online interest into sales growth, bigger baskets, and measurable in-store and online results in 2026.

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    Why Interactive In-store Matters Webinar 1200

    Why Interactive In-store Digital Matters

    See leaders from SHOPtoCOOK and Grocers Supply discuss the impact interactive in-store digital tools have in enhancing shopper engagement and driving sales for grocery stores.

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    From Waste to Revenue Webinar

    From Waste to Revenue: Smarter Strategies for Grocery Profitability

    Grocery shrink costs retailers billions every year, fueling the $428 billion food waste crisis. Learn real-world strategies that have reduced shrink by up to 27%, added $28+ per order, and increased shopper visits nearly fourfold with Flashfood.

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    Aperion ESL Webinar

    Electronic Shelf Labels: Foundation for the Future of Retail

    Learn how ESLs have become far more than just a price tag, integrating with other technology in your store to create a powerful, user-friendly experience.

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