Please do not participate in a Facebook scam about a $100 voucher. Facebook is working to have it removed.
IGA Assessment Program
Not sure what shoppers really think about your store? Wondering how your shopper service stacks up with the competition?
IGA's Assessment Program, created in partnership with Survey.com, gives you the insight you need to see your store from the shopper’s perspective.
The goal of the Assessment program is first and foremost to measure the “shopability” of your store by showing you what your shoppers see and experience in your store, and giving you the feedback you need to continually improve on that experience.
IGA Five Star Recognition
Based on annual store assessments, IGA Five Star recognizes the IGA retailers working diligently with their teams to achieve high standards in presentation and operation of their stores, and serve their shoppers with a customized, local shopping experience. And now with improved Assessment criteria and a new Platinum level of recognition, Five Star will be an even better gauge of your ability to meet shopper needs.
IGA Way to Care
Based on retailers feedback, we redesigned the IGA Way to Care courses. The two courses are:
- Essentials which covers the behaviors the large majority of the pilot retailers identified as basic (essentials). These behaviors are part of the new assessment. During the assessment, the assessor will interact with 3 associates to observes which behaviors are performed.
- Electives covers the behaviors that would go above and beyond the basic. Not all retailers would hold their associates accountable for performing those behaviors and the and optional. They don’t count for the assessment Below is a direct link to the two courses. You will need your login to enter.
Process
